FAQ

No! A 3-hour photo booth rental will be 3 hours of continuous operation time! We generally arrive one hour prior to start time to set up and it takes about 45 minutes to break down after.

If you would like to split the time up, we can take a break, but we generally charge $45/hr for any idle time over 30 minutes.

The idle time charge would also apply if we are required to set up more than 1.5 hours before operation time began, such as before a wedding ceremony.

Setup takes about 1 hour. We generally set our arrival time 1 hour prior to photo booth start time. We can set up 30 minutes earlier if needed at no charge, but any additional time will incur a dead time charge of $45/hr. Breakdown and clean-up usually takes about 30-45 minutes.

This setup and breakdown time is outside of the rental operation time and is INCLUDED in the price. A 3-hour photo booth rental will be 3 hours of operation time.

It is a computerized photo studio. We usually provide an attendant to be with you (except for "drop-off" packages) to help operate the booth, postition people properly in the photos. assist with props and guestbook and to ensure all the equipment stays functioning throughout your event.

Yes! You will see a live preview on the screen to make sure you look fabulous before starting the countdown!

No. We much prefer the "open-air" setup and the ultra portable photo booth setup, "The Wanderer", as they are much more friendly with the various venues, fit more people and we can be much more creative with them!

If you are looking for an enclosed photo booth, please inquire with our friends at A Flying Camera. Please tell them we sent you!

Our full "open-air" photo booth setup generally requires about 8'x8' of space. We can set up in spaces as small as 6'x6' but any smaller than that becomes difficult. We have no height restrictions as the height is fully adjustable. As long as people can stand, we can set up! The width is also adjustable, but keep in mind that the smaller the space, the fewer people can fit into the photos. The camera usually stands about 5-6 feet out from the backdrop as well.

"The Wanderer" has ZERO space requirements and is perfect for any venue with limited space!

Our full "open-air" photo booth requires a grounded, 3-prong 110v, 15-amp circuit within 6-10 feet of the setup location. We carry 10ft. extension cords in each of our kits. Extension cords longer than 25ft. have been known to cause issues with poor power supply. Please discuss with us should you have any special power requirements. We have run the photo booth numerous times on a 2000w generator as well.

The Wanderer has NO POWER REQUIREMENTS (unless you have added printing - and even then we may be able to operate a printer on battery power!!)

Yes! We can create a custom layover using any of your graphics for your event, including your company or event logo, if you wish, included in our standard print layout. Choose a "deluxe" print layout if you would like to have a photo of the guest of honor or more advanced graphic work done.

Please feel free to communicate to us how you would like your prints to look. Our mission is to provide EXACTLY what you want on your prints. We are happy to work with you to design your own template or modify an existing one. Alternatively, there are numerous places to purchase pre-made photo booth templates rather inexpensively and would be happy to work with you to use anything you can find on the internet.

Yes! We carry a $1M General Liability policy. Our Certificate of Insurance is available to you in the "Forms" Section of your Client Portal after you book with us! If your venue needs to be named as additionally insured, that's no problem! Just send us the information and we will have a COI prepared and sent to them!

We require an initial payment of at least 25% of the rental cost at the time of booking. The deposit to secure your event is non-refundable and reflects the work we put into events prior to attending, and the bookings we will have missed be securing your date for you.  In the event of postponement or cancellation of your event by your choice, all monies paid will be honored as store credit for use at a future time. Store credit CAN be transferred to a friend or famnily member for use at their event.  If your event is cancelled due to forces outstide of our control, such as a natural disaster or public health crisis, we will refund the full deposit amount and the contract shall be cancelled without any further obligations upon request, but would prefer to issue store credit toward future booking.

Our general cancellation policy is as follows:
All cancellations  or postponements must be made in writing. Once your event has been cancelled or postponed, your event date will immediately be available for other people to book. *Please note all refunds of monies paid will incur a fee to cover the transaction costs set in pleace by our 3rd party payment providers.

  • • Cancellation more than 45 days from the event date - refund of any monies paid, excluding the 25% deposit and transaction fees.   
  • • Cancellation within 45 days of the event - Any and all fees paid are non-refundable, but will be honored as store credit towards future use. 


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