FAQ's

No! A 3-hour photo booth rental will be 3 hours of continuous operation time taking photos! We generally arrive one hour prior to start time to set up and it takes about 45 minutes to break down after.

If you would like to split the time up, we can take a break, but we generally charge $45/hr for any idle time over 30 minutes.

The idle time charge would also apply if we are required to set up more than 1.5 hours before operation time began, such as before a wedding ceremony. Our "Ultimate" Packages include early setup time and up to 2 hours of standby time.

Setup takes about 1 hour. We generally set our arrival time 1 hour prior to photo booth start time. Breakdown and clean-up usually takes about 30-45 minutes.

Should you need to make alternate setup arrangements, please let us know! We're happy to work with your scchedule.

It is a computerized photo studio with a live view and countdown, just like the classic photo booths! We usually provide an attendant to be with you (except for "drop-off" packages) to help operate the booth, postition people properly in the photos, assist with props and guestbook and to ensure all the equipment stays functioning throughout your event.

Yes! You will see a live preview on the screen to make sure you look fabulous before starting the countdown!

The number of people you can fit in a photo all depends on how big your people are, the size of the backdrop and how much they want to squeeze in! In our usual 8x8 backdrop setup, we can usually fit 15 or so into a photo, sometimes more, sometimes less. We do offer a 10x10 backdrop upgrade, which obviously increases the number of people you can fit to 20 or more!

Of course! Our "Open Air" photo booth setup is just like a portable professional photo studio! We equip each setup with a professional studio-quality strobe flash and diffusers to give a gorgeous, even and soft light.

Our "Wanderer" setup is equipped with a powerful ring light and an additional LED light for any extra lighting needs and a high quality image.

No. We much prefer the "open-air" setup and the ultra portable photo booth setup, "The Wanderer", as they are much more friendly with the various venues, fit more people and we can be much more creative with them!

If you are looking for an enclosed photo booth, please inquire with our friends at A Flying Camera. Please tell them we sent you!

Our full "open-air" photo booth setup generally requires about 8'x8' of space. We can set up in spaces as small as 6'x6' but any smaller than that becomes difficult. We have no height restrictions as the height is fully adjustable. As long as people can stand, we can set up! The width is also adjustable, but keep in mind that the smaller the space, the fewer people can fit into the photos. The camera usually stands about 5-6 feet out from the backdrop as well.

"The Wanderer" has ZERO space requirements and is perfect for any venue with limited space!

Our full "open-air" photo booth requires a grounded, 3-prong 110v, 15-amp circuit within 6-10 feet of the setup location. We carry 10ft. extension cords in each of our kits. Extension cords longer than 25ft. have been known to cause issues with poor power supply. Please discuss with us should you have any special power requirements. We have run the photo booth numerous times on a 2000w generator as well.

The Wanderer has NO POWER REQUIREMENTS (unless you have added printing - and even then we may be able to operate a printer on battery power!!)

Yes! We can create a custom layover using any of your graphics for your event, including your company or event logo, if you wish, included in our standard print layout. Choose a "deluxe" print layout if you would like to have a photo of the guest of honor or more advanced graphic work done.

Please feel free to communicate to us how you would like your prints to look. Our mission is to provide EXACTLY what you want on your prints. We are happy to work with you to design your own template or modify an existing one. Alternatively, there are numerous places to purchase pre-made photo booth templates rather inexpensively and would be happy to work with you to use anything you can find on the internet.

Yes! However, outdoor setups can be a little tricky, as we need to be in a shaded area to prevent the direct sun on the guests and our equipment (ever left your phone in the sun?). The wind can also cause difficulty in keeping a fabric backdrop standing, but as long as we are set up against a wall or wind-protected area, we should be fine. We can bring sandbags to do our best, but cannot guarantee that it will ALWAYS work out. Natural backdrop settings work best for outdoor use - the view, a big green bush, a barn wall, a great looking door all make great backdrops! We can provide a canopy if needed (at an extra charge) to enclose the setup and protect it from wind and sun.

Yes! We carry a $2M General Liability policy. Our Certificate of Insurance is available to you in the "Forms" Section of your Client Portal after you book with us! If your venue needs to be named as additionally insured, that's no problem! Just send us the information in the Additional Information Form in your portal and we will have a COI prepared and sent to them!

We require an initial retainer payment of at least 25% of the rental cost at the time of booking. The retainer to secure your event is non-refundable and reflects the work we put into events prior to attending, and the bookings we will have missed be securing your date for you.  In the event of postponement or cancellation of your event by your choice, all monies paid will be honored as store credit for use at a future time. Store credit may be transferred to a friend or family member for use at their event. 

Our general cancellation policy is as follows:
All cancellations  or postponements must be made in writing. Once your event has been cancelled or postponed, your event date will immediately be available for other people to book. *Please note all refunds of monies paid will incur a fee to cover the transaction costs set in place by our 3rd party payment providers.

• • Cancellation more than 45 days from the event date - refund of any monies paid, excluding the 25% retainer and transaction fees.   
• • Cancellation within 45 days of the event - Any and all fees paid are non-refundable, but will be honored as credit towards future use. 

No. Photo booths are NOT all the same. Each company uses different equipment and software, varying photo quality and template designs, staff, and many, many other factors. Our pricing reflects our reputation, quality, experience and level of customer service and satisfaction. You can count on us as a reliable, trustworthy BBB-accredited business, offering the highest possible level of customer care. We respond quickly to answer all of your concerns, work with you on any difficulties that may arise and ultimately provide a top-notch service for your event.

We would like EVERYONE to be able to afford a photo booth. Please talk to us regarding payment plans, discounts and other specials that may make your photo booth experience a little more affordable.

We have been in business since 2016 and provide photo booths and event photography for hundreds of events per year. We execute contracts for each event and you can rely on us to fulfill the terms of that agreement. You can read our reviews and see that we have never no-showed or cancelled on a booked event!

We are a BBB-accredited business and are proud of our reputation as an honest, fair and trustworthy business.


BEWARE OF GROUPON AND OTHER "DEALS" OFFERED OUT THERE!! SCAMS ABOUND IN THE PHOTO BOOTH INDUSTRY!!
We get many calls to cover events that were cancelled by a scam company at the last minute! It happens alot!

Our photos from each event are uploaded to the gallery within 24-48 hours after each event. They can all be found in the photo gallery (click here!). If you do not see your photos there or cannot access the gallery because of a password, please ask your event host. The gallery may be private or password protected at the request of the client or event host.